About the role

The Operations Officer plays a key role in keeping Mob4Mob running smoothly. This role combines day-to-day operations, admin support, social media, and project coordination. You will work closely with the CEO, the Board, and the team to keep things organised, share our messages online, and help deliver important community projects.

This role can be based anywhere in Queensland, with a preference for people located in Central Queensland or Brisbane for ease of connection.

This is an Identified position for an Aboriginal or Torres Strait Islander person. Mob4Mob will support people with disability to apply, and we can adjust the job to suit your needs.

What you will do

Manage everyday office tasks like answering phones, emails, filing, and keeping calendars up to date.

• Support the CEO and Board with scheduling, preparing documents, and following up actions.

• Assist with project coordination track timelines, prepare reports, liaise with partners, and support delivery of community-led initiatives.

• Build and maintain community connections, helping Mob4Mob strengthen relationships with mob, service providers, and partner organisations.

• Help organise meetings, events, workshops, and gatherings booking venues, organising transport, catering, and logistics.

• Manage social media accounts (Facebook, Instagram, LinkedIn) post updates, create simple graphics, and share community news, in line with the Mob 4 Mob style guide.

• Keep records tidy and up to date (SharePoint or other systems).

• Support with basic finance/admin tasks (e.g., invoices, expense tracking, Xero) training provided if needed.

• Look for ways to improve systems so we work smarter and better for our mob.

What we are looking for (Essential skills)

Aboriginal or Torres Strait Islander person.

• Passion and commitment to supporting First Nations mob with disabilities.

• Experience with administration and office coordination.

• Good organisational and time management skills.

• Friendly, respectful, and able to connect with people from all walks of life.

• Able to work independently and in a small team.

• Experience (or interest) in supporting projects e.g., event delivery, community programs, or advocacy initiatives.

• Strong community connector able to engage with mob, Elders, and organisations in a culturally safe and respectful way.

• Comfortable using computers (Word, Outlook, SharePoint) or willing to learn.

• Current Disability Worker Screening (Yellow Card) or willing to get this.

• Blue Card for Working with Children (or willing to get this).

Desirable skills (not essential)

• Experience with bookkeeping using Xero or other accounting programs.

• Experience running social media accounts (Facebook, Instagram, LinkedIn).

• Experience in event planning or project support.

• Lived experience of disability.

• Understanding of disability, community, or support services sector.

About Mob 4 Mob

Mob4Mob is a community organisation led by mob, for mob. We work together to make sure our people with disabilities have a strong voice and the support they need. We listen to our communities and speak up about important things like education, health, housing, justice, and transport always keeping our culture at the heart of everything we do.

We are here to:

• Establish a peak body, building up a strong voice for our people with disabilities in Queensland.

• Represent diverse groups including Aboriginal, South Sea, and Torres Strait Islander peoples.

• Support our mob with disabilities to stand together and support each other.

• Speak out to change systems that aren’t working for our people.

• Follow the United Nations rules about the rights of people with disabilities and Indigenous peoples.

• Find the gaps in services and fight for better support.

• Create spaces that feel safe and respectful for our mob with disabilities.

What we offer

• Flexible working arrangements, including remote work.

• Training and support to build your skills (social media, project management, finance).

• A culturally safe workplace that values your voice and experience.

• The chance to make a difference for mob with disabilities across Queensland.
  

If you have questions about the job or need help with your application, email us at cassie@mob4mob.org.au using the subject line: Operations Officer enquiry.

The position description is linked below. 

Position Description - Word (27 KB)

To apply

Send your resume and a short cover letter telling us:

1. Why you’re interested in the Operations Officer role.

2. How you meet the skills and experience listed above.